How to ensure your CLM rollout is smooth

Published Date:
May 11, 2023

A report from World Commerce & Contracting states that inefficiencies in contract management cost enterprises more than 9% of their total revenue. A major chunk of this loss can be averted using a contract lifecycle management (CLM) tool. The relevancy of a CLM tool has increased in the post-pandemic digital world, and has become a must-have integration for enterprises.

Here’s how you can ensure a smooth transition from your existing contract workflow to a CLM tool.

Identify the key users within the organisation

Although the transition to CLM will benefit every member of your organisation in the way of better compliance and speed, only a certain few individuals such as team leads will have best use-cases for this tool. Identify them and invest time and resources in training them to use the tool to its full potential. 

Ensure you know the ins-and-outs of the tool

A CLM platform is like a swiss-army knife - having lots of utilities. Some tools will be more relevant to your organisation than others. Fortunately, our CLM will offer you flexibility in terms of the size of your organisation and billing cycles. Have your team speak to the Scribe Zero Customer Success team who will help you nail-down the requirements of your company. Apart from the immediate and short-term needs, do keep in mind the company’s growth potential and long-term goals while making this decision. 

Report your progress and success

To track the effectiveness of the platform, make sure you identify and track your KPIs (Key Performance Indicators). These can be anything from the following, but not limited to

  1. Compliance
  2. Contract-cycle time
  3. Negotiations
  4. Ease of Management

Deploying new technologies can be tedious and daunting, but with the right expectations and tracking of improvement and value addition, it can reap benefits. 

Talk to the customer representative for feedback and suggestions

Ensure customer support is kept in the loop for your onboarding process. Some intermediary tools like product tours, help centers, check-ins, and webinars can ease up the onboarding process for your team. We have regular product demos, informational webinars, and a dedicated Customer Support team who are more than happy to help you in every step of the way.